Nonsense

I haven't written for a while about my adventure with that work permit. I just couldn't imagine it can be that way, I still can't imagine. But I want to write that down for the history, so to say.
After it's been more than 90 days after my filing date I created that service request with the Customer Service Center. Never got any answer. Finally I just went to the local office and forced the security by literally crying before them to let me in since there was no possibility to make an apointmet, the system just wouldn't let me do that. I even had some mailing with the support of that system and they recommended me to try to "catch" new appointments "at night after midnight". So, finally I got to speak to somebody alive. The lady at the window was able to give me some information. The information was very limited though. She could see in my case that there was some notice created on the 7th of November. But she couldn't see neither what was there in that notice apart from that it was a "Request for evidence" nor even if it have been sent already or not. She couldn't check the list of that evidence I had to reply with, she couldn't check if the mail was sent. In addition she shared with me the inside information that since I am an L2 Visa holder they are not very fast in processing it since they consider that I don't need it, because "L1 works". I was shocked by that sincerity. Also she recommended me to attach a cover letter when I would finally get the request and be ready to sent the evidence asking to proceed my case.  Sounded crazy. I have to ask these guys to do their job.

 Later on that day I managed to reach some special department of the Customer Service by phone (funny, when I told that I've been to the local office and obtained some more information that they would expect they suddenly were ready to connect me with that higher level of operator which was unavailable for me before). The guy there told me that the mail hasn't been sent for the moment and there was no option to speed-up the sending. That was on the 13th of November. I waited several more days, my online status hasn't changed either. On Monday, the 18th of November I lost the patience and went to the office of the local congressman Mike Honda. I read in forums that it helped people in situations similar to mine. They took my application and told they were going to make an inquiry to the USCIS. The next day the online status has finally changed! They sent that email! It was on the 19th of November, 12 days later than they created a notice and on the 113 day after my filing date. Next days I was literally living by my post box, checking it 3 times a day and yesterday, on the 22nd of November I finally got the mail. when I opened it, I was astonished. The document they demanded doesn't exist anymore. It's I-94 form. That form was automated and only exists now virtually. You go online, fill your data and get the number. You can even have a printed copy, but that copy is not an official document and it doesn't even have the "front and back sides", photocopy of which were demanded from me in that mail! So, what we did with my husband is we printed that online form, additionally the part from the informational letter issued by the government explaining that the form doesn't exist in it's paper form anymore, attached the copy of the passport with the arrival stamp (which has been actually sent with the initial list of documents already), wrote a very polite cover letter explaining why are we sending all this and asking to proceed the case asap.

Now I'm waiting for the mail to reach the office in Laguna Niguel on Monday and for that guys to do their job.

I'm from Russia, I'm used to bureaucracy and to stupidity of the governmental employee. But here even I am surprised and shocked.